How a Pretoria Non-Profit Cut IT Costs by 60% and Grew Membership 300%
Managed IT · Microsoft 365 Migration · Custom Software Development · Concise365
The Challenge
A Pretoria-based non-profit in the education sector was spending over R30,000 a month on IT support and infrastructure, built around a custom software solution that wasn’t performing. With a small team and no dedicated IT resource, they needed a more reliable, cost-effective setup — without disrupting day-to-day operations for their members.
The Solution
Concise Technologies took over full management of the organisation’s IT, starting with a complete audit of their existing systems. We migrated them to Microsoft 365 for email, storage, and collaboration, replacing the fragile custom setup they’d previously relied on. We then built a new custom software solution purpose-built for member management, automating much of the manual admin work their team had been doing by hand. Concise365 was implemented across the business to provide ongoing security, monitoring, and reliability.
The Results
- 60% reduction in monthly IT expenditure within the first 3 months of engagement
- 300%+ growth in membership base over the following 3 years, managed without adding headcount
- A stable, secure Microsoft 365 environment and a custom-built member management system that scales with them, backed by proactive monitoring and support
Services Featured in This Case Study
Managed IT Services · Cloud & Microsoft 365 · Custom Software Development
